The only table for four at this popular and crowded restaurant was at 5pm or 9pm so we went for the latter. I say crowded because it wasn't just busy - it was packed. We had to wait for our table so had a drink at the bar, which by 9pm you need to get in minutes, then nice starters (onion rings and Moons Green beer sticks, a delicious and great value biltong) Another wait for mains to arrive so that eventually we asked where it was, and then huge disappointment... (I think we were really a bit over-excited, Mark) Meat with little flavour, over-cooked chicken, a rare steak that was ordered as medium, so went back to be done again. A rare rib of beef (for two to three people) that we were told 'takes a long time to cook' and 'is best served medium to melt the fat marbling the meat', which I thought was gristle, but why not tell us that when we order? And the ensuing feedback to the concerned front of house staff that we feel will contribute, is embarassing and pointless for a restaurant of this calibre. Yes we like the cow in formaldehyde artwork but the meat could have come from the case hanging above us. The only good thing was the bill, at £35 a head it was a lot less than we expected. But then we're from Suffolk - where some of the steaks are proper good.